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Introduction

Tibii (“Tibii”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of individuals who interact with our services, website, and communications.

This Privacy Policy explains how we collect, use, store, and disclose personal information when individuals submit enquiries through our website, advertising platforms (including LinkedIn Lead Generation Forms), or other communication channels.

By providing your personal information to Tibii, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information We Collect

We may collect personal information including but not limited to:

• First name and last name

• Email address

• Phone number

• Job title or organisation (if provided)

• Information relating to enquiries about disability services

• Information submitted through advertising forms (such as LinkedIn Lead Gen Forms)

We only collect personal information that is reasonably necessary to provide information about our services or respond to enquiries.

How We Use Your Information

The personal information you provide may be used to:

• Respond to your enquiry or request for information

• Provide details about our services, including Supported Independent Living (SIL) opportunities

• Contact you regarding referrals or service enquiries

• Provide updates about relevant services, programs, or opportunities

• Improve our services and communications

• Comply with legal and regulatory obligations

When you submit information through our advertising forms or website, your information may be used by Tibii to follow up regarding the services or information you requested.

Information Collected Through Advertising Platforms

When you submit your details through LinkedIn Lead Generation Forms or other digital advertising platforms, your information is securely transmitted to Tibii.

This information will be used to:

• Contact you regarding your enquiry

• Provide information about our services

• Respond to referral requests or service enquiries

Tibii does not sell or rent personal information to third parties.

Disclosure of Personal Information

Tibii may disclose personal information to:

• Internal team members responsible for responding to enquiries

• Relevant staff who manage referrals or service enquiries

• Third-party service providers who assist with communication systems, marketing platforms, or website operations

All third parties handling personal information on our behalf are required to protect and maintain the confidentiality of that information.

Data Security

Tibii takes reasonable steps to protect personal information from:

• Unauthorised access

• Misuse

• Loss

• Disclosure or alteration

Information submitted through our website or advertising forms is stored securely and only accessed by authorised personnel.

Access and Correction

You may request access to the personal information we hold about you or request corrections if the information is inaccurate.

To make a request, please contact us using the details below.

Cookies and Website Data

Our website may collect non-identifiable information such as:

• Website usage data

• Browser type

• Pages visited

This information helps us improve our website and services.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Tibii

Phone: 1300 736 731
Email: info@tibii.com.au
Website: www.tibii.com.au